Privacy Policy

Please read the following rules carefully. They apply whenever you navigate our website and use its services, regardless of whether you purchase products. You are also advised to read our General Terms and Conditions of Use. is managed and maintained by:
Schullin Wien GmbH, Kohlmarkt 7, A-1010 Vienna, Austria, ATU16167305

Would you require any further information, please do not hesitate to contact or to send a request to Schullin Wien GmbH at its registered address indicated above.

1. Which data is collected and processed and under which conditions?

In collecting and processing data that may directly or indirectly personally identify you, a principle of strict necessity is applied by Schullin Wien GmbH. In other words, your personal data is collected and processed only if this data is necessary to fulfill specific purposes. This necessary data is known to be compulsory and we will duly inform you of the compulsory nature of this data by marking it with an appropriate symbol (*). Hence, failing to provide to Schullin Wien GmbH some of your compulsory data could result in it being impossible to execute the purchase of products on or to provide other services. Disclosure of further, non compulsory personal data to Schullin Wien GmbH is on the contrary, optional, and failing to provide optional personal data will not imply any obligation or disadvantage to our users.

Your personal data will not be further used for other purposes that are not compatible with the original purpose of the collection.

Your personal data may be used for the following purposes:

when you register with our website, your personal data is collected (such as, for example, email address, personal details, password) in order to provide you with services and to email you our newsletter, when specifically requested;
when you require assistance (Customer Care), your personal data is collected (such as, for example, email address, personal details, password) for purposes strictly necessary to providing you with all information related to our services and to the purchase of our products on;
when you purchase products on, your personal data is collected (such as, for example, personal details, email address, mailing address, credit card and bank account information, telephone number) for purposes strictly necessary to process your order and ship it to you;
upon your consent, we might process your personal data for marketing purposes, to send you advertising, promotional and informational material on products and services, as well as for statistical analysis aiming at understanding your level of satisfaction. These activities may be carried out by paper mail, calls, email, SMS, or browser and social network.

The purposes for which your personal data is processed will nevertheless be each time specifically noted in the text of the information that Schullin Wien GmbH submits to the user on the page requesting the submission of personal data.

Your personal data is stored for no longer than necessary for the purposes for which it was collected and subsequently processed, and, in any event, within the legal limits.

In order to guarantee that your personal data is always accurate and up-to-date, please update it by contacting or sending a request to Schullin Wien GmbH at its registered address indicated above.

Finally, if as a user, you were to disclose somebody else´s personal data to Schullin Wien GmbH, please make sure that you have first received that individual´s consent and that you have informed them about the processing of their personal data. This might arise for example if, as a user, you have purchased a product to give to a friend or to any other individual, or if you intend to inform a friend of a service or product on In such cases, please note that you will be the sole person liable in connection with the disclosure of information and data regarding such third parties if they have not provided you with their express consent thereto, as well as solely liable for any improper or unlawful use of that information. In any event, Schullin Wien GmbH shall fulfill any obligation to inform third parties required by law and, when necessary, shall request their express consent upon registering in its archives the personal information of the user indicated.

2. Who collects and processes your personal data and to whom might your personal data be disclosed?

Schullin Wien GmbH controls the use of users´ personal data.

Your personal data and other information is directly collected by Schullin Wien GmbH as part of the online registration processes on, through pages dedicated to new commercial initiatives of Schullin Wien GmbH or by product purchase order through the website when you make e-commerce transactions.

Your personal data is processed by Schullin Wien GmbH and might also be processed by certain entities, carefully appointed by Schullin Wien GmbH. These entities will process your personal data for purposes strictly connected and correlated to the performance of services on and shall act only on instructions from Schullin Wien GmbH. These processors have been chosen because of their experience, ability and reliability in processing personal data and provide sufficient guarantees regarding compliance with current data processing laws. Schullin Wien GmbH regularly checks that these entities comply with the instructions and continue to provide sufficient guarantees.
Would you wish to receive a full list of data processors, please contact or send a request to Schullin Wien GmbH at its registered address indicated above.

In addition to the aforementioned entities, your data will also be available to independent third party data controllers for purposes that are compatible with those mentioned above. For example, personal data may be disclosed to third party companies that provide, on behalf of Schullin Wien GmbH, specific services – e.g. a credit institution, to perform remote e-payment services via a credit/debit card, whenever you decide to purchase a product on Rest assured that your personal data will however not be disclosed to third parties for purposes not permitted by law or without your express given consent.

Finally, your data may be disclosed to the police or to judicial authorities, in accordance with the law and upon formal request from those parties. In such cases, your consent is not necessary.

Your personal data will not be disclosed to third parties or disseminated or transferred without you being informed of such disclosure/dissemination/transfer, without your consent and, in any case, in accordance with the law.

Your personal data will not be transferred abroad to countries that are not members of the European Union, which do not provide adequate levels of protection for people.

3. Rolex Section

While navigating on the Rolex section of our website, some cookies are controlled by
ROLEX SA which applies the following Cookies Policy.

4. Your right to access data and other rights

You always have the right, regarding your personal data, to:

Obtain a confirmation of whether or not personal data concerning you exists, and to have a copy of such data communicated to you in an intelligible way and free of charge. Please note that any further copies may be subject to a reasonable fee. Please also note that this right is not absolute: the use of the right to access your personal data should not affect the rights and freedoms of others.
Send the personal data that has been communicated to you to another controller (“data portability”);
Ask for incorrect, inaccurate or incomplete personal data to be corrected. Schullin Wien GmbH will correct your data without undue delay (in principle within one month) or justify in writing why the request cannot be accepted.
Request that your personal data be erased when it is no longer needed or if processing is unlawful. Please note that if you request for your personal data to be erased, Schullin Wien GmbH will take reasonable steps to inform processors that you have requested the erasure of any links to, or copies of, that personal data. Please note however that this is not an absolute right.

You always have the right, regarding the processing of your personal data, to:

Obtain information about the source of your personal data; the purpose and method of processing your personal data; the logic applied for processing completed with the assistance of electronic instruments; the identification information of the owner and supervisors of the processing; the indication of individuals or classes of individuals to whom personal data may be communicated or who could become aware of it, such as, for example, supervisors or staff involved in processing.
Request that decisions based on automated processing concerning you or significantly affecting you and based on your personal data are made by natural persons, not only by computers. You also have the right in this case to express your point of view and to contest the decision.
Request directly from the company that is processing your personal data on basis of your consent or contract that they transfer your personal data to you. You can also ask the processor to transfer directly your personal data to another company whose services you would like to use, when it is technically feasible.
Request the restriction of the processing of your personal data in specific cases. For example, you have the right to object to the processing of your personal data for marketing purposes or on grounds relating to your particular situation. If you object to direct marketing, rest assured that your request will be complied with unless otherwise authorised by law.

Moreover, you always have the right to withdraw consent at any time. For example, you may exercise, at any time and without needing to set forth reasons, your own right not to receive future communications, or to unsubscribe.

Furthermore, you always have the right to lodge a complaint with a Data Protection Authority (DPA). DPAs are independent public authorities that monitor and supervise the application of the data protection lay. You may contact your national Data Protection Authority, which contact can easily be found online.

To exercise your rights, you may freely contact or send a request to Schullin Wien GmbH at its registered address indicated above.

Please note that we will respond to your request without undue delay and at the latest, within one month. If Schullin Wien GmbH does not intend to comply with your request, we will state the reason why. Please note that you may be asked to provide information to confirm your identity (such as, clicking a verification link, entering a username or password) in order to exercise your rights.

These rights apply across the European Union, regardless of where the data is processed.

5. Security Measures

Schullin Wien GmbH adopted security measures in order to reduce the risks of destruction or loss, including accidental loss of the data itself, of unauthorised access, or processing that was not permitted or that does not comply with the collection purposes indicated in our Privacy Policy.

Nevertheless, Schullin Wien GmbH cannot guarantee that the security measures adopted for the protection of the website and for data and information transmission on will limit or exclude any risk of unauthorised access or of loss of data.

We suggest that your computer be provided with software devices that protect network data transmission/receipt (such as updated antivirus systems) and that your Internet service provider take appropriate measures for the security of network data transmission (such as, for example, firewalls and anti-spam filtering).

6. Links to other Websites

Would contain links to other websites, please note that Schullin Wien GmbH does not control or monitor such websites or their web content. Therefore, Schullin Wien GmbH shall not be held liable for the web content of such sites and for the rules adopted by them in terms of your privacy and the processing of your personal data.

Please pay attention when you connect to these websites through the links provided on our website and read their own terms and conditions of use and their own privacy policy carefully.

7. Amendment and updating of´s privacy policy

Schullin Wien GmbH may amend or simply update all or part of´s Privacy Policy. The amendments and the updating of our Privacy Policy will be notified to our users as soon as such amendments or updates have been made and shall be binding as soon as they are published on the website in this section. Therefore, you are kindly asked to regularly check this section in order to access the most recent and updated Privacy Policy of

Last update 24th May 2018

Responsible for data protection: Lukas E. Schullin

You can reach us under the following contact details:

Schullin Wien GmbH
Kohlmarkt 7, 1010 Wien
Tel: +43 1 533 9007
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We only offer payment via Bank Transfer in order to ensure the best protection of your personal details and not store any bank details on our platforms.
Schullin Wien exclusively ships via FedEx or UPS, providing free and insured worldwide shipping. You may return or exchange for your jewellery within 30 days.
When you purchase a jewellery creation online, it will be accompanied by a certificate of authenticity and by independent, third party gemstone certificates, when applicable.